Frequently Asked Questions (F.A.Q.s)

Our weekly pool care includes the following:

  • Chemicals/Salt
  • Inspecting equipment – visual inspection on pump/time/ water level/salt system
  • Water analysis and balancing
  • Skim the surface
  • Brushing walls
  • Cleaning tile and water line
  • Cleaning skimmer and pump baskets
  • Cleaning filter (when necessary)
  • Vacuuming (when necessary) *consult package
  • Weekly pool picture – You will receive it by email 🙂

We offer two service packages: TOP AND PRIME.

The difference between them is the vacuum service. We DO NOT vacuum on the TOP but as needed on the Prime.

In Florida, weekly cleaning is recommended for most pools, especially those used frequently or in areas with high temperatures. This ensures that debris, leaves, and contaminants are promptly removed and water chemistry is maintained consistently.

Yes, pool cleaning services can help with algae removal. Algae growth is a common issue in swimming pools, and professional pool cleaners have the expertise and equipment to address algae problems effectively.

Pool cleaning services maintain water chemistry through a series of steps and practices to ensure that the pool water remains safe, balanced, and free from contaminants. Here at Fratelli Pool, we will test the water every single week.

Absolutely. We will inspect the pool equipment every week. It’s part of our weekly service.

The duration of a typical pool cleaning service can vary depending on several factors, including the pool size, the level of cleanliness required, the specific tasks involved, whether the pool area is covered, and more…

We do not like to discuss service minutes. No matter how long it takes, you will get a very clean and well-balanced pool. That is our biggest commitment.

In Florida, where temperatures remain relatively mild even during winter, pool cleaning services are often still necessary.

Choosing the right pool cleaning service for your needs involves several key considerations to ensure you receive quality service and value for your investment.
1 – Research and Gather Information
2 – Verify Licensing and Insurance
3 – Reputation
4 – Services Offered
5 – Experience and Expertise
6 – Communication and Availability
7 – Price and Contracts

Several factors can contribute to the development of a green pool:
1 – Insufficient Chlorine Levels
2 – Poor Water Circulation
3 – Imbalanced Water Chemistry
4 – Organic Contaminants
5 – Inadequate Filtration
6 – Warm Temperatures
7 – Rainy Days
8 – Bad filter (cartridge)

At Fratelli Pool Service, we prioritize personalized customer service. As a family-owned business, the owners, Fabiola and Cristiano, are directly involved in every aspect of our service. From initial inquiries to ongoing maintenance, you can expect attentive communication, tailored solutions, and prompt assistance from our dedicated team. Our hands-on approach and commitment to excellence ensure that your pool care needs are met with the highest level of care and attention to detail.

We believe in clear and efficient communication to ensure your pool maintenance needs are met seamlessly. Official communication, including service updates, scheduling, and invoicing, is primarily conducted via email, providing a reliable and documented channel for all correspondence. Additionally, we understand the importance of accessibility and personal connection. That’s why we offer an open line of communication directly with the owners, Fabiola and Cristiano, at any time. Whether you have questions, concerns, or want to discuss your pool care needs, we’re here to listen and provide prompt assistance. At Fratelli Pool Service, we’re committed to keeping the lines of communication open and ensuring your complete satisfaction every step of the way.

At Fratelli Pool Service, punctuality is not just a priority – it’s a cornerstone of our service philosophy. We understand the importance of reliability and respect for your time, which is why we strongly emphasize arriving promptly for scheduled appointments. Whether for routine maintenance, emergency repairs, or consultations, you can trust that our team will be there when we say we will.

A saltwater pool system uses a salt chlorine generator to convert salt into chlorine, providing a continuous supply of sanitizer for the pool water.

No, the water in a saltwater pool does not have a salty taste like the ocean. The salt levels are much lower than seawater, making the water pleasant and comfortable for swimming.

The salt chlorine generator uses electrolysis to break down salt molecules into chlorine and sodium ions. The chlorine then sanitizes the pool water, while the sodium ions combine with other elements and remain in the water.

Some benefits of a saltwater pool system include softer, gentler water on the skin and eyes, reduced chlorine odor, lower chemical usage, and potentially lower maintenance costs.

While saltwater pools may require fewer frequent chlorine additions and fewer chemicals overall, they still require regular maintenance, such as testing water chemistry, cleaning filters, and monitoring salt levels.

In many cases, existing pools can be converted to a saltwater system by installing a salt chlorine generator and adjusting the pool’s salt levels. However, consulting with a professional is recommended to ensure proper installation and compatibility.

When properly maintained and balanced, saltwater pools are safe for swimming. The chlorine produced by the salt chlorine generator helps keep the water clean and free of harmful bacteria and contaminants.

The ideal salt level for a saltwater pool is typically between 2,500 to 4,000 parts per million (ppm), although this can vary depending on the specific system and manufacturer recommendations.

While saltwater pools require less traditional chlorine, other chemicals such as pH balancers and algaecides may still be needed to maintain proper water balance and clarity.

It’s recommended to test the water chemistry of a saltwater pool at least once a week or more frequently during periods of heavy use or extreme weather conditions. Regular testing helps ensure the water remains balanced and safe for swimming.

Absolutely! We prioritize the safety and peace of mind of our customers. That’s why we’re proud to say that we are fully insured. You can trust that when you choose Fratelli Pool Service, you’re choosing a company that prioritizes professionalism, reliability, and your protection. We’ve got you covered every step of the way.

Since 2016, Fratelli Pool Service has been setting the standard for excellence in the pool industry. With a stellar 5-star rating on Google, our commitment to top-tier service and customer satisfaction is unmatched. For over half a decade, we’ve proudly served our community with professionalism and expertise. Trust in our proven track record and experience the difference of 5-star service with Fratelli Pool Service.